- Navigate to the following URL: https://ftscat.mfts.jpmchase.com.
- Log in using your username and password. If you don't know your username and password, contact the J.P. Morgan Data Center Migration team at jpmc.datacenter.migrations@jpmchase.com.
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We will be migrating to the new data center on August 30, 2024. To maintain your connectivity and services, finish preparing for the transition now by implementing the required changes to your Production environment. You may experience connectivity failures while we route traffic to the new data center if your updates have not been made.
Please bookmark this page and check back often for the latest updates.
This section contains technical details regarding secure connections between our clients. Please share this page with the appropriate teams within your organization.
We encourage you to test connectivity and file delivery in the J.P. Morgan Client Acceptance Test (CAT) environment. If you encounter an error when testing, please examine the verbose logs from your application to identify the issue.
To get started, follow the steps below using your preferred method of connection.
To ensure technical specifications and guidance remains accurate, please do not translate this page into any other language.
We’ve set up a support team to help you with any migration questions you may have. If you need help, please call us on +1 (877) 827-5921. Our team is available to answer your questions, in your time zone, Monday through Friday, 8 a.m. to 6 p.m. You can also email us at jpmc.datacenter.migrations@jpmchase.com.
Our helpline will support the following languages: English, Spanish, Japanese and Mandarin.