Managed File Transfer Services

Our Managed File Transfer platform allows you to exchange files with us effortlessly.

Supported Protocols and Ciphers

  • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256

TLS 1.2

  • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256

Support for TLS 1.2 was added in Secure+ for the below versions:

  • Connect:Direct for z/OS version 5.2
  • Connect:Direct for Microsoft Windows version 4.7
  • Connect:Direct for UNIX version 4.2
  • Connect:Direct for i5/OS version 3.8

HMAC

  • hmac-sha1-96
  • hmac-sha2-256
  • hmac-sha2-512
  • hmac-sha2-256-etm@openssh.com
  • hmac-sha2-512-etm@openssh.com

CIPHERS

  • aes128-ctr
  • aes192-ctr
  • aes256-ctr

Newly available in the new Data Centers:

  • aes128-gcm@openssh.com
  • aes256-gcm@openssh.com
  • chacha20-poly1305@openssh.com

Key Exchange

  • ecdh-sha2-nistp256
  • ecdh-sha2-nistp384
  • ecdh-sha2-nistp521
  • diffie-hellman-group-exchange-sha256
  • diffie-hellman-group16-sha512
  • diffie-hellman-group18-sha512
  • diffie-hellman-group14-sha256

TLS 1.2

  • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256

TLS 1.2

  • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256

  • TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
  • TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384
  • TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256
  • TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256

Application Compatibility

If your application does not support the available ciphers, or otherwise does not have the required encryption capabilities, then it may be necessary to change its configuration, upgrade it to current version, replace it, or switch to another protocol.

You are strongly encouraged to test your file transfer applications in the MFTS client acceptance testing environment, which is currently configured with the upgraded infrastructure. Please refer to the Testing Instructions page for additional information and testing details.

To ensure technical specifications and guidance remains accurate, please do not translate this page into any other language.

Support

We’ve set up a support team to help you with any migration questions you may have. If you need help, please call us on (877) 827-5921. Our team is available to answer your questions, in your time zone, Monday through Friday, 8 a.m. to 6 p.m. You can also email us at  jpmc.datacenter.migrations@jpmchase.com.

Our helpline will support the following languages: English, Spanish, Japanese and Mandarin.