Don’t risk connectivity failures: The data center migration will happen on August 18, 2024, and traffic is being routed to the new data center now. If you haven’t already, you must finish preparing for the transition by implementing the required changes to your Production environment. You will experience connectivity failures as we continue to transition traffic to the new data center if your updates have not been made.

Please contact us with questions or concerns, bookmark this page and check back often for updates.

J.P. Morgan Public Certificate

If you are using Mutual TLS (Transport Layer Security) and have previously installed J.P. Morgan Certificates, you will need to install our new certificate, which will be uploaded in the Developer Portal. Please keep the existing certificates in place to avoid connectivity issues during transition.

For instructions on setting up OAuth as an authentication method, please refer to our onboarding guides which can be found on the Developer Portal (login required).

UAT/CAT and Production Certificates are now available for download in the Specification section of the Onboarding Guides in the Developer Portal.

Please note, you will be required to login to the Developer Portal, where you will be able to search for ‘Onboarding Guides’ for further information.

To ensure technical specifications and guidance remains accurate, please do not translate this page into any other language.

Support

We’ve set up a support team to help you with any migration questions you may have. If you need help, please call us on +1 (877) 827-5921. Our team is available to answer your questions, in your time zone, Monday through Friday, 8 a.m. to 6 p.m. You can also email us at jpmc.datacenter.migrations@jpmchase.com.

Our helpline will support the following languages: English, Spanish, Japanese and Mandarin.