As part of our modernization efforts to enhance the security and efficiency of our OAuth token generation process, we have established a new strategic data center dedicated to handling OAuth token requests for our Application Programming Interface (API) client transmissions.

This upgrade necessitates the migration of OAuth token generation traffic to the new data center, scheduled to commence by Q2 2025. If you utilize our OAuth-based Open Banking APIs, this transition will affect you, and you have to make changes in the User Acceptance Testing (UAT) environment starting April 11, 2025, and in the Production environment starting April 18, 2025.

Impacts

All OAuth token generation API transmissions will require IP address changes across your firewalls based on your internal system configurations and capabilities.

Given the nature and extent of these changes, you should plan for an extensive amount of testing ahead of the transition. Get started by reviewing the link below:

Please note:

Current connectivity projects are not expected to be impacted except for establishing connectivity to the new data center. Wherever possible, we will attempt to include provisions for the change in your current solution design to help ensure you are prepared for this transition.

To ensure technical specifications and guidance remains accurate, please do not translate this page into any other language.

Support

We’ve set up a support team to help you with any migration questions you may have. If you need help, please call us on +1 (877) 827-5921. Our team is available to answer your questions, in your time zone, Monday through Friday, 8 a.m. to 6 p.m. You can also email us at api.nadc.migration@jpmchase.com.

Our helpline will support the following languages: English, Spanish, Japanese and Mandarin.