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From startups to legacy brands, you're making your mark. We're here to help.
Serving the world's largest corporate clients and institutional investors, we support the entire investment cycle with market-leading research, analytics, execution and investor services.
Your partner for commerce, receivables, cross-currency, working capital, blockchain, liquidity and more.
Prepare for future growth with customized loan services, succession planning and capital for business equipment.
Providing investment banking solutions, including mergers and acquisitions, capital raising and risk management, for a broad range of corporations, institutions and governments.
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Whether you want to invest on you own or work with an advisor to design a personalized investment strategy, we have opportunities for every investor.
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Modern customers expect to buy what they want, via the channel they prefer, when they want and have it delivered to their desired location.
Companies are being measured on their ability to provide this whatever-wherever-whenever shopping experience, and 85% of global executives surveyed by J.P. Morgan and Forbes say that payments are key to providing the best possible outcomes for customers.
New payment models are proliferating along with new technology-driven business and delivery models. Their adoption will further explode with the broad implementation of 5G. Companies cannot survive without competitive business and delivery models, such as direct-to-consumer or e-commerce platforms.
More than half of executives surveyed are either already using most of these differentiating business models or expecting to do so within the next three years. Among the surveyed business leaders, unattended checkout is expected to be the most widely adopted new payment experience (63%), followed by social commerce (61%), which is the use of social networks in the context of e-commerce transactions. Ranked as the third most popular is dynamic pricing, or the practice of varying the price for a product or service to reflect changing market conditions (60%).
The customer wants her whatever-wherever-whenever payment experience to be smooth. Forty-five percent of the executives we surveyed, the biggest group, say that the most important feature of payments is for it to be easy, quick and frictionless. The top attribute that respondents say provides a competitive advantage is payments acceptance in all channels (69%).
But what’s smooth for the customer can be anything but for the business that needs to deliver the experience. Just the opposite: To make the payment experience simple for their customers, companies frequently take on more complexity and cost.
Therefore, as digital technology changes the way the world buys and pays, businesses need partners that can help them reduce the complexity that goes with providing payments that meet customers’ expectations.
A business’s incoming payment flow can be fragmented when processing is managed by multiple payment providers. No wonder then that one of the top challenges that companies have with handling emerging payment options is integrating them with banking solutions. Thirty-eight of executives in our survey ranked the integration of payment and banking solutions as the top challenge.
As businesses grow, aligning payment acceptance and cash management strategies can streamline cash flow, optimize liquidity and improve the efficiency of outbound payments. That means businesses need to align payments with their treasury and finance strategies and work with partners that can help them do so.
Our investments in technology are centered on providing our clients with greater flexibility and scalability.
Laura Miller
President, J.P. Morgan Merchant Services
The possibilities for new business models and payment options are growing with the development of advanced technologies. But with the growth of options comes the increased need to consolidate and select only the best partners.
“You definitely want to work with an end-to-end provider,” says Wendy Humphrey, managing director at PayGility Advisors.
Laura Miller, president of J.P. Morgan’s Merchant Services business, said her firm is helping current and prospective clients unlock more strategic value from payments.
“Our investments in technology are centered on providing our clients with greater flexibility and scalability,” says Miller. “Innovations like API integration and cloud accessibility will enable businesses to expand into new markets and accept new payment methods more quickly, securely and efficiently.”
Businesses need to tap into the huge potential of payments as part of the overall customer experience. However, considering the complexity and fragmentation of payments, the selection of a partner is key.
Our survey reveals that executives are on the right track, as the top trend in payments over the next three years include streamlining the number of their payment providers and partnering with seasoned and trusted brands.
Payments
Mar 25, 2025
Protect your business and customer relationships through strong payment security. Learn how PCI DSS requirements safeguard card data and help prevent fraud while building trust.
Payments
Alliance Automotive optimizes liquidity with notional pooling
Mar 24, 2025
Learn how the automotive parts distributor centralized its treasury using multicurrency notional pooling with J.P. Morgan.
Payments
Mar 20, 2025
Card issuing application programming interfaces (APIs) can help enhance the efficiency, security and overall management of corporate credit card programs.
Payments
Real-time payments: Driving disruptive innovation
Mar 17, 2025
Real-time payments are transforming the future of payments by broadening the speed, innovation and efficiency of digital payments solutions. Here’s what businesses might expect.
Payments
Understanding credit card & payment processing
Mar 14, 2025
Credit and debit card payments have grown steadily in recent years, now representing more than 60% of overall consumer payments. Learn the essentials of card and electronic payment processing.
Payments
J.P. Morgan Payments: Proud principal member of Cartes Bancaires since 2024
Mar 11, 2025
J.P. Morgan was granted the license to become the first U.S. bank to be a principal member of Cartes Bancaires CB, France’s leading payments network, in 2024.
Payments
Minerva Foods boosts global sales by improving working capital
Feb 21, 2025
Learn how the food manufacturing giant achieved better cash management with J.P. Morgan Payments.
Payments
Evolving towards always-on payments
Feb 13, 2025
What if your institution could leverage the power of J.P. Morgan’s correspondent banking network 365 days a year? Now it can with Wire 365 from J.P. Morgan Payments.
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