Remote Capture Resource Center

WELCOME TO THE J.P. MORGAN REMOTE CAPTURE RESOURCE CENTER

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Remote Capture is J.P. Morgan’s remote deposit platform providing desktop and mobile scanning capabilities that can be customized to meet the needs of your receivables collection process. Remote Capture enables you to capture and transmit checks, full page documents, coupons, remittance items and envelopes.

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    Remote Capture Desktop 

    enables you to scan checks, remittance documents and envelopes to submit for deposit.

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    Remote Capture Mobile

    enables you to take pictures of checks, remittance documents and envelopes to submit for deposit.

Remote capture offers two solutions to route your transactions for deposit. The Remote Deposit Capture solution allows you to deposit directly into your bank account. The Remote Lockbox Capture1 allows you to send transactions into your lockbox workflow for deposit.

Remote Capture is integrated into our industry-leading receivables management service, Receivables Online, which provides you with a consolidated view of your domestic and international receipts as well as remittances.

1Available in the U.S. only

Remote Capture Resources

This document is for users to include with a check when there is not an invoice while scanning under the check and document capture mode.

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This guide provides details scanner setup, such as minimum system requirements, supported operating systems, setup screen shots, etc.

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Scanner Installation Guide - Panini EverneXt

This guide provides a step-by-step process on how to order a J.P. Morgan-approved Remote Capture check and document scanner.

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This document is for users to include with a check when there is not an invoice while scanning under the check and document capture mode.

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This guide answers the most frequently asked questions.

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This link will provide support for users logging in for the first time, having issues logging in as well as assisting with password resets.

J.P. Morgan Access Help

This guide provides a comparison of J.P. Morgan-approved Remote Capture check and document scanner.

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This guide is a checklist of actions that need to be taken prior to your scheduled migration onto the redesigned Receivables Online UI.

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Overview Video

This demo highlights all the features of Remote Capture and the various benefits it offers.

JPM Access - How To Use Remote Capture

 On Screen

J.P. Morgan Access User Guide. Receivables Online. How to Use Remote Deposit Capture.

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A graphic of a computer monitor with a dollar bill sliding in through the front.

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How to use Remote Deposit Capture.

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On the JP Morgan Receivables Online Landing Page, hovers over Remote Capture.

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Begin scanning Remote Capture items. Go to the Receivables tab and click on Capture Transactions under the Remote Capture sub menu.

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Capture Transactions. Dropdown menus for Program, Capture Type and Group.

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Select the program where you want your remote capture transaction deposited.

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Select the capture type, and if the program includes a group option, be sure to select the desired group.

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Next fill out the required fields as indicated by a required label and any optional fields. Required fields include Expected total checks and expected total amount.

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Load up to 50 items in the scanner and click Scan, the blue button in the lower right corner.

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A new screen shows a triangle made from three dots and the text Scanning, Please wait while images are being scanned.

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As your items move through the scanner, you will see a progress counter on the Receivables Online Screen.

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A new page, Capture Details. A heading in the center reads Summary Details above the image of a check.

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Summary level information for your batch is displayed under Summary Details. You can expand or collapse each capture in this selection as needed.

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On the left side of the screen are a list of checks and documents, some with green checkmarks, others with red exclamation points.

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Any successfully scanned documents will have a green check mark. If there are any errors found, the status will show a red warning symbol, which indicates you should edit the transaction details, delete, or rescan.

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Still on the left side of the screen, hovers over an item, 1 check, one document.

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To view the scanned check or document details, click on the item you want to view and it will appear on the right side.

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Two checks in a row are listed with the amount of $1,605.49. There is a red triangle with an exclamation point next to it. Text. If two checks are scanned with the same check details, the duplicate checking indicator will flag the scan as a potential duplicate.

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Another page shows the summary details of a check.

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Some of the check data can be edited post scan. Select a filed below the image to edit the data. If any data is missing, it will appear in red. You can mark checks as Money Orders by selecting the check box below.

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When you are done editing, click Save and Continue, the blue button in the lower left corner.

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Depending on the details of the capture, you will see Rescan, Change to Document, or Check and Mark as New Transaction Action Buttons.

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To review the check capture details, check the fields below the image. Confirm the M.I.C.R. data, check amount, and other reference fields.

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Once you are done scanning, you have the option to scan additional checks and documents or submit what you have scanned for deposit if you have the entitlements to do so. Another person may need to submit on your behalf for the submission to be complete.

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Under the Receivables tab are five columns. On the far right is Action Items.

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To access a variety of action required views, utilize the list on the right of the menu under Action Items.

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The second column from the left is Remote Capture.

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To view the history of Remote Captures, go to the Capture History Page.

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Capture History page opens with a list of batch numbers.

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The Capture History is organized by the batch number that was entered or auto generated from the system. You can select multiple batches and use the action buttons on the bottom.

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Optionally, you can view or print the Submission Confirmation report of the selected batches by clicking on the Submission Confirmation button located at the center of the bottom of the page.

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To view the capture details page of the batch, click on the batch number.

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Logo, J.P. Morgan. This guide is confidential and proprietary to J.P. Morgan and is provided for your general information only. It is subject to change without notice and is not intended to be legally binding. All services described in this guide are subject to applicable laws and regulations and service terms. Not all products and services are available in all locations. Eligibility for particular products and services will be determined by JP Morgan Chase Bank N.A. or its affiliates. JP Morgan makes no representation as to the legal, regulatory, or tax implications of the matters referred to in this guide. JP Morgan is a marketing name for the Wholesale Payments business of JP Morgan Chase Bank, N.A. and its affiliates worldwide. JP Morgan Chase Bank, N. A., organized under the laws of the USA with limited liability. Copyright 2021 JP Morgan Chase and Company. All rights Reserved.

Receivables Online Remote Deposit Capture

Technology Requirements

Recommended scanners can be purchased online from Superior Press

Check Only

Panini EverneXt

High performance check and coupon scanner

Epson CaptureOne 60/100

Standard-speed scanning solution for capturing both checks and coupons

Epson CaptureOne 90/100

High-speed scanning solution for capturing larger volumes of checks and coupons

Check + Document

Epson Workforce DS-770 II

High-volume solution with the capability to scan checks, coupons and remittance documents

  • Burroughs SmartSource Adaptive
  • Panini Vision X 50 / 50, 75 / 100
  • Panini I: Deal
  • Epson WorkForce DS-760, DS-770 & DS-860

Supported Browsers & Operating Systems for Mobile and Desktop:

  • Browsers
    • Microsoft Edge
    • Firefox
    • Google Chrome
  • Mobile Operating Systems
    • Mobile users must have a phone or tablet running the iOS® 14 and 15 or Android™ 11 and 12. You can register only one device at a time.

Download Scanner Drivers:

Please review the Scanner Installation Guide under the Remote Capture Resources section prior to downloading the drivers.

Using Remote Capture with one of the supported desktop scanner models requires the installation of 2 separate drivers. Depending on your desktop configuration you may need administrative rights to be able to install the drivers.

Note: Hardware installations commonly require administrative rights to your local computer. Please engage your IT team if you do not have administrative rights.


1. Scanner Specific Driver

Select and download the driver specific to your scanner:

Panini EverneXt

Epson CaptureOne 60 /100, or 90 /100 (TM-S1000)

Epson WorkForce DS-760 or DS-860
(Please select applicable Operating System prior to download)

Epson WorkForce DS-770
(Please select applicable Operating System prior to download)

Epson WorkForce DS-770 II
(Please select applicable Operating System prior to download)

Epson WorkForce Pro GT-S80
(Please select applicable Operating System prior to download)

Digital Check SmartSource Adaptive (formerly Burroughs)

Panini Vision X 50/50, 75/100

Panini I: Deal


2. J.P. Morgan Scan Software

You can get the latest Scan Software from the system, which will provide a link to do so when you login to Receivables Online or call the Help Desk.

*Only English language capabilities / versions are supported.