What we do
Expanding your commercial card program will help you cut costs, make more efficient payments and improve your bottom line.
#1
J.P. Morgan is the #1 Visa and Mastercard Commercial Card Issuer in the United States1
27%
THE AVERAGE YEAR-OVER-YEAR PROGRAM GROWTH FOR CLIENTS WHO ACTIVELY ENGAGE WITH OUR CLIENT CONSULTING TEAM
64%
Among organizations who revisit the topic of acceptance with suppliers who initially resisted, more than half report greater acceptance2
360°
Our approach takes a holistic view to uncover your full supply base opportunity and allocate the right spend to the right solutions
Uncover opportunity with a 360-degree view
Our in-house Supplier Experience team analyzes your A/P spend, leveraging proprietary J.P. Morgan supplier preference data and industry benchmarks. Not only will we forecast the total potential of your commercial card program and identify suppliers more likely to accept, but we will also identify opportunities to move additional spend from checks to more efficient electronic payables solutions like ACH. Even after your program is in place, your relationship team can routinely assess your A/P spend and help you fine-tune your payables strategy.
Have confidence in your supplier enrollment strategy
Whether our Supplier Experience team manages a supplier recruitment campaign on your behalf or you take the lead, we'll equip you with the insights, best practices and resources you need to be confident in your approach. Educating suppliers about the benefits of card acceptance is key to program success, and our specialists will offer custom recommendations based on your goals and supplier relationships.
Support for Virtual Card adoption
Count on our Supplier Experience team to make it easy for you to adopt and seamless for your suppliers to accept J.P. Morgan’s Virtual Card solution.
Support for you
Your dedicated campaign manager will guide you through the entire supplier enablement process—from identifying an optimal supplier recruitment strategy to tracking the success of your campaign. Our team of recruitment specialists will contact suppliers on your behalf. At every step along the way, we apply best practices to on-board your suppliers and share insights to help you capture maximum spend.
Support for your suppliers
- Hands-on enrollment support guides suppliers through the benefits of acceptance, what to expect and how to process Virtual Card payments.
- After enrollment, your suppliers can contact our team directly for help instead of calling you. According to the 2019 J.P. Morgan Supplier Survey, 98% of suppliers are satisfied with the quality of service they get from J.P. Morgan’s supplier support*.
- Our online self-service portal and mobile application ensure your suppliers can easily process transactions, track receivables and access aggregate remittance data on their time.
Suppliers can reach our Virtual Card Supplier Support team at 877-263-5184 or email commercial.card.supplier.support@jpmchase.com, Monday – Friday from 8 a.m. to 7 p.m. (ET).
Our Supplier Enablement team may reach out to your suppliers by phone via 877-263-5188 or 888-297-0768 and email supplier.enrollment@jpmchase.com.
* J.P. Morgan proprietary data from 2019 J.P. Morgan Supplier Survey
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