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Get help when you need it with the Virtual Assistant

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Get help when you need it with the Virtual Assistant

Get help when you need it with the Virtual Assistant, built with artificial intelligence to assist you with many common tasks in J.P. Morgan Access to help you and your team save time and increase productivity. Simply open the chat and ask, "What wires cleared yesterday from account six two eight one?" The virtual assistant gives you the answer in real time. Integrated with swift global payment innovation, it locates your international wire across correspondent banks until it reaches your beneficiary. No need to pick up the phone. To view current reports or statements, simply type, "Run balance and transaction report," and select the report format that you would like.

If you are new to Access and need to get familiar, virtual Assistant is available any time to help you find the information you need to make your job easier. For example, you can ask, "How do I create a wire payment?" Virtual Assistant knows the answer to hundreds of questions like this and is learning more with every interaction.

In fact, the more you use it, the better it gets at helping you. If the Virtual Assistant doesn't have the answer you need, a J.P. Morgan customer service specialist can help. At J.P. Morgan, we're always looking for new and innovative ways to serve you. Explore the possibilities.

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  • Get the information you need to track critical business activities in real time
  • Free up time for analysis and strategic activities
  • Increase productivity