For both providers and health plans, one strategy to create consumer-grade experiences is to build a “digital front door.” This could be an app or platform where people can access and manage all of their healthcare requirements, such as booking doctor’s appointments, making payments, arranging follow-up care, managing pharmacy prescriptions and more. It is unlikely that there will ever be one provider that can “own” this portal, so it is important that any approach is interoperable and facilitates the easy sharing of data.