Key takeaways
- First demoed at NRF 2025, the J.P. Morgan Paypad™ and the J.P. Morgan Pinpad™ are all-in-one, biometrics-enabled payment devices that can streamline transactions for a faster, smoother payment experience for customers.
- Our proprietary payment terminals with Android technology are designed to bring new experiences to a range of industries including retail and supermarkets, restaurants and hospitality and entertainment.
- With embedded facial or palm biometric recognition capabilities, the J.P. Morgan Paypad and the J.P. Morgan Pinpad open up a realm of new journeys for consumers, and can provide enhanced security.
J.P. Morgan Payments debuted the Paypad and Pinpad, our first proprietary payment terminals, at NRF 2025 in New York City. With the future pilot of our payments devices we’re excited to build the modern face of payments by offering faster and more intelligent and secure checkout experiences1, empowering consumers with flexible payment options.
“The introduction of our highly innovative, proprietary payment devices is the natural next step in our commitment to transforming commerce. Meeting consumers where they are is essential for merchants as they look to provide frictionless solutions that enhance the commerce experience, deliver secure transactions and build brand loyalty,” said Jean-Marc Thienpont, Managing Director, Omnichannel & Biometric Solutions at J.P. Morgan Payments.
How the J.P. Morgan Paypad and Pinpad work
Both innovative terminals are designed to securely accept a wide range of payment methods, including chip, contactless, swipe, QR code and biometric authentication, enabling every customer to use their preferred payment method. They’re devices that are intuitive as they are visionary.
With their cutting-edge biometric facial or palm capabilities, both payment terminals offer customers enhanced security and a fast, contactless payment experience. These devices are the latest example of how we offer the innovation of a fintech along with the trust, resiliency, security and scale of a leading financial institution.
“At NRF 2025, we highlighted the critical role that trust plays in building lasting customer relationships and driving business growth. J.P. Morgan continues to innovate to address the challenges of foodservice and retail in this economic climate,” said Joyce Chang, Chair of Global Research at J.P. Morgan. “As we navigate the future of commerce, we remain committed to execute transactions efficiently and securely, transforming the movement of information, money and assets across the payments lifecycle.”
The J.P. Morgan Paypad is designed to be flexible and adaptable, whether used as a portable or docked device at a counter, restaurant table or anywhere in-store. And with a large touchscreen, supporting 5G and Wi-Fi 6, the Paypad introduces the best of technology to delight consumers.
The J.P. Morgan Pinpad, with its compact, splash-resistant design, is perfect for environments where space is at a premium. The physical keypad, built-in battery and cellular connectivity provide a resilient solution for transactions across a range of industries.
The Paypad will be piloted by a subset of J.P. Morgan's Enterprise clients in retail, foodservice and hospitality environments, followed by the Pinpad later this year.
See how we’re redefining payment experiences with our complete offering and ecosystem.
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Future capabilities of payments hardware and biometrics are under development; features and timelines are subject to change at the Bank’s sole discretion.
