Side note:

Funky music plays.

Logos:

 - J.P. Morgan;

 - Chase;

 - and the Chase octagon
symbol.

On screen:

A woman with long black hair and brown eyes,
Miko Branch, speaks from her office, with wall-sized windows.

Text on screen:

Miko Branch, Co-Founder and CEO of Miss Jessie's.

Miko Branch:

My name is Miko
Branch and I’m the co-founder and CEO of Miss Jessie’s.

On screen:

Photos show Miko styling a woman's hair, in her salon (named "Miss
Jessie's Curl Bar") and Miko, smiling with her sister, Titi (a woman with
curly brown hair).

Miko Branch:

Miss Jessie’s
is a homegrown brand. It’s a company and small business that I started with my
sister Titi Branch.

On screen:

Titi holds a small container with a gold and black label, reading
"Miss Jessie's Curly Buttercreme. Miko and Titi stand together in their
elegant salon, smiling widely. Photos show tubes of Miss Jessie's specialty hair
products, including:

 - Baby Buttermilk;

 - Jelly Soft Curls;

 - Feather Soft Curls;

 - Leave-In Condish;

- Multi-Cultural Clear;

 - Rapid Recovery Treatment;

 - (and more.)

Miko Branch:

We did it at
our kitchen table in Brooklyn. And, initially, we’re hairstylists, but there
were no solutions for curly hair. So we took to our kitchen table and we mixed
everything up from scratch.

On screen:

A vintage family photograph shows Miss Jessie,
a stylish woman with a wide-brimmed hat and large white stole. She sits with a
younger, similarly-dressed woman.

Miko Branch:

My sister and I
decided to name our products for curly hair after our grandmother on our
father’s side: Miss Jessie’s. She was a fine example, particularity for me, as
a female and a boss running our company.

On screen:

A photo shows Miko at her upscale beauty
salon's reception desk.

Miko Branch:

I think what I
most loved about my grandmother is she did everything with love. And I think
honestly, she was the first CEO that I’d ever seen and I really try to emulate
her in every way I can in my own business.

On screen:

A montage of photos from the early days of the
"Miss Jessie's" company, shows a small salon with two barbershop chairs and Titi and Miko
styling womens' hair.

Miko Branch:

As my sister
and I were building our business, we bootstrapped, we used all of our profits
to build our business, which I think was a really good experience as a [sic]
entrepreneur. Just kind of good to see what you can do and what you’re made of.
As we got more profitable and after we made a bit more money, we needed more
structure.

On screen:

A photo shows Miko and Tiji, in their high-end
beauty salon. Tiji holds a portable hair dryer.

Miko Branch:

We started
searching for a good banking partner, and we experimented with a few. And then
finally partnered with Chase. And as I’m building my business and continue to
organize my plan and the future, Chase has showed up in offering me tools on
how to think about things and how to further organize what I’d like to do and
maybe how I’d like to do them.

On screen:

A photo shows Miko sitting next to a shelf
with  tubes, jars, and bottles of
"Miss Jessie's" hair and beauty products.

Miko Branch:

I’m learning
now that in order for me to grow the company, I definitely have to allow
professionals to come in and do what they do best in order to help me to get to
the next level.

On screen:

A montage of photos show Miko traveling and
working at Miss Jessie's Curl Bar.

Miko Branch:

I always
thought that my ideas were big and they were special. But honestly, I never
knew that Miss Jessie’s the company, the brand, the movement, the natural hair
movement would be as big as it is.

On screen:

Miko and Titi stand, smiling, under a crystal chandelier in their salon-
with shelves stocked with Miss Jessie's specialty hair products.

Logos:

 - J.P. Morgan;

 - Chase;

 - and the Chase octagon
symbol.

Side note:

Legal disclosures:

Text on screen:

Chase, J.P.
Morgan,  JPMorgan, JPMorgan Chase, and
Story by J.P. Morgan are marketing names for certain businesses of JPMorgan
Chase and Company. and its affiliates and subsidiaries worldwide (collectively,
"JPMC", "We", "Our" or "Us", as the
context may require).

 

The material contained in this video is intended as general market
commentary and does not constitute legal, tax, investment, accounting,
financial, business, real estate, or any other advice, and should not be relied
upon as such. The views, opinions, estimates and strategies expressed in this
video are those of JPMC , or other featured speakers, and may differ from those
of Commercial Banking or other JPMC employees and affiliates. This video in no
way constitutes an offer or commitment to provide a particular product or
service. Products and services offered by JPMC and its affiliates are subject
to applicable laws and regulations, as well as our service terms and policies.
Not all products and services are available in all geographic areas or to all
customers. Credit is subject to approval. Rates and programs are subject to
change; certain restrictions apply.

 

This content does not constitute J.P. Morgan research and should
not be treated as such. Any views expressed are often based on current market
conditions and are subject to change without notice. Any statistics referenced
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any of its directors, officers, employees or agents be liable for use of, for
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Copyright 2023 JPMorgan Chase & Co. All rights reserved.
JPMorgan Chase Bank, N.A. Member FDIC. Deposits held in non-U.S. branches are
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END

In 1997, a revolution began at a kitchen table in Bedford-Stuyvesant, Brooklyn, which set the stage for the future of curly haircare.

Miko and Titi Branch had always been entrepreneurial. The sisters, both hairstylists, met a community need for high-quality services. But their clientele still grappled with a larger issue: the dearth of haircare products for nourishing tighter curl patterns.

Taking a turn

After becoming a mother, Miko struggled to find time to style her hair every day, so she embraced its natural, curly state. Titi followed suit.

The market’s lack of quick and easy haircare options for curly-haired women frustrated the Branches. Inspired by their “do-it-yourself and fiercely independent” grandmother, Jessie Mae Branch, the sisters began experimenting with hair product concoctions. They tested several mixtures and recipes before Titi landed on the perfect formula—a blend of avocado, macadamia and sweet almond oils mixed with shea butter—in 2004. The award-winning product, dubbed Curly Pudding, spawned a haircare empire with dozens of products for naturally curly hair. It also sparked a cultural movement.

“My exposure to great role models like my grandmother molded me into the leader I am today,” Miko said, calling Jessie Mae “a fearless female CEO who made critical decisions that positively impacted our entire family.” Their grandmother’s influence was so powerful, in fact, that the sisters named the company after her.

Today, nearly nine years after Titi’s passing, Miko has made Miss Jessie’s into “the universal source for all things curly.”

“I’ve always secretly had dreams of grandeur,” Branch said. “But I never knew that Miss Jessie’s the company, the brand and the movement would be as big as it is.”

“Seeing our products on the shelves at Target. That just did it for me.” 

—Miko Branch, Co-founder and CEO of Miss Jessie’s, on one of her company’s proudest moments

The value of community

As Miss Jessie’s expanded and garnered the attention of other large retail partners like Walmart, Walgreens and CVS, it became clear that the company would need more support.

“Because my sister and I built the business ourselves and were first to market, our approach to business was built on an element of secrecy,” Branch said. “Although my instinct was to keep everything to myself, I knew in order for Miss Jessie’s to reach the next level, I needed a strong team of business advisers working alongside of me.”

Branch found that team at JPMorgan Chase. With the support of the Commercial Banking team, Branch digitized and streamlined payments and receivables, enhanced fraud protection and secured a line of credit that will fuel Miss Jessie’s growth for years to come.

“JPMorgan Chase has been a wonderful banking partner, but beyond that, they've created a community and an environment for me to meet other people who are having similar experiences,” Branch said. “I really feel like this is particularly important for first-generation business owners like myself.”

Continuing a legacy

Branch continues to run the business with an eye toward the next generation of founders.

“We're leading by example for our family, particularly my son, who was raised when we were first mixing Curly Pudding and doing hair in our house,” she said. “I would love for him to follow in our footsteps and do something for himself, should he choose to.”

© 2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase Bank, N.A. Member FDIC. Visit jpmorgan.com/commercial-banking/legal-disclaimer for disclosures and disclaimers related to this content.