Global client service
From streamlined onboarding to local support 24/7/365, get the solutions you need to help your business thrive with J.P. Morgan client onboarding and service. Recognized for excellence in customer service1, our team combines innovation, reliability and expertise to meet you where you are.
Simplified onboarding
Connect quickly, securely and without surprises thanks to our highly trained technical experts and in-house digital tools.
- Easily plug our end-to-end solutions into your current systems and workflows
- Help reduce friction and increase speed through our planning, testing and enhanced transaction training
- Count on faster turnarounds through the parallel processing of information and automatic data flows
Personalized experience
Your needs. Your priorities. It's what we're all about. Our dedicated, ongoing service team takes the time to know your business well to serve you better.
- Take advantage of 24/7/365 support in 56 cities, 40 countries and 17 languages around the world2
- Rely on our globally connected service teams and integrated technology to keep a full and consistent view on your business
- Get the help you need from a team that's recognized for excellence in customer service and quality of advice1
Service that helps you grow
Spend less time resolving issues and more time achieving your business goals using our proactive insights and leading-edge technology.
- Collaborate with service managers with whom 97% of our clients say they are "delighted" or "satisfied"3
- Experience why 91% of our clients rate their service experience with us as superior to other banks they do business with3
- Empower your success with J.P. Morgan Access®, the self-service tool with digital, end-to-end solutions tailored to your business's exact needs
Operational excellence
Keep your transactions and information flowing without disruption with our robust resiliency, maximum security and global consistency.
- Depend on our operational accuracy, recognized for excellence by Coalition Greenwich1
- Flag, prevent and resolve fraud using our 24/7/365 advanced monitoring technology and forensic investigation expertise
$9.8T
Average Daily Transaction Value IN 2022
JPMC proprietary data 2023
160+
Countries
JPMC proprietary data 2022
120+
Currencies
JPMC proprietary data 2022
Global Service Centers in Tampa (FL), Jersey City (NJ) and Chicago (IL)
Global Service Center in Bournemouth
150+ years in Europe; close to 100 years in the Middle East4
A history of 100+ years in Latin America
Global Service Center in Singapore
100+ years in Asia4
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Read moreJPMorgan Chase & Co. Member FDIC. Deposits held in non-U.S. branches are not FDIC insured. All rights reserved. The statements herein are confidential and proprietary and not intended to be legally binding. Not all products and services are available in all geographical areas. Visit jpmorgan.com/paymentsdisclosure for further disclosures and disclaimers related to this content.