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Key takeaways

  • The J.P. Morgan Paypad and Pinpad payment terminals enable a secure and frictionless payment experience for consumers and merchants
  • Hardware to become available in the U.S. in the second half of 2025

J.P. Morgan Payments is unveiling two new proprietary payment terminals at the National Retail Federation (NRF) event: The J.P. Morgan Paypad™, a payment tablet, and J.P. Morgan Pinpad™, a payment pin pad. These innovative devices are among the first to integrate in-store biometric authentication with payment capabilities, marking a significant advancement in secure checkout experiences for merchants and their customers.

The new terminals are part of J.P. Morgan Payments’ end-to-end full-stack omnichannel solution, designed to enhance security and streamline transactions for businesses of all sizes. By leveraging J.P. Morgan Payments' robust security infrastructure and scalability, these terminals empower merchants—from small businesses to large enterprises—to optimize and expand their operations.

J.P. Morgan Payments is showcasing the Paypad and Pinpad for the first time at NRF 2025 in New York City from Jan. 12-14, 2025, along with its full-stack omnichannel payments solution including Tap to Pay on iPhone and biometric payments, as well as Online Payments tools and APIs through the Payments Developer Portal and Payments Partner Network. Demos also include payment terminal application software and commerce solutions for optimization and protection including Customer Insights, Merchant Insights and Fraud Intelligence. For more information about J.P. Morgan’s presence at NRF 2025, please visit this page.

The J.P. Morgan Paypad and Pinpad will enable merchants to securely accept a wide range of payment methods, including chip, contactless, swipe, QR code and biometric authentication, ensuring every customer can pay the way they want. Key features include:

  • Biometrics with facial recognition and infrared palm vein cameras, enabling the capability for in-store biometric authentication and payments.
  • Connectivity including Wi-Fi, cellular, USB and Ethernet, supporting both wired and wireless customer interactions in-store, both at checkout and on the move.
  • Security compliant with PCI PTS V6 and enabled for future PCI PTS V7 compliance, providing enhanced security and longevity.
  • Sustainability in their manufacturing and packaging, incorporating recycled materials and running on the Qualcomm QCM6490 IoT platform for a long lifecycle.
  • Versatility with a lightweight design suitable for various retail environments, powered with rechargeable batteries or plugged in.

The J.P. Morgan Paypad and Pinpad are slated for release in the U.S. in the second half of 2025, with plans for an international rollout to follow.

The terminals further build upon J.P. Morgan Payments’ full-stack omnichannel payments solution, which debuted at NRF 2024. Last year, J.P Morgan Payments expanded its relationship with PopID to pilot in-store biometric payments across the U.S., with Whataburger among the first to adopt this technology. Additionally, South Florida Motorsports (SFM), the organizers of the FORMULA 1 CRYPTO.COM MIAMI GRAND PRIX, implemented J.P. Morgan Payments’ biometric payments solution at the Miami International Autodrome during the 2024 Miami Grand Prix following a successful biometric payments proof of concept in 2023, with 100 percent of the transactions authenticated and processed successfully in under a second. 

With these advancements, J.P. Morgan Payments continues to lead the way in innovative payment solutions, setting new industry standards for security, efficiency, and customer satisfaction.

See more details about the new payment terminals here.

Future capabilities of payments hardware and biometrics are under development; features and timelines are subject to change at the Bank’s sole discretion.