Canadian Commercial Card applications

The best way to request a new card(s) is through completing a digital new card application online. Clients who have access to their online tool should utilize that platform to request all cardholder accounts. Applications can be customized, so that only your organization’s specific requirements and information are captured.

PaymentNet

Please follow the steps below.

1.       Accounts >Manage

2.      Find an active Account and click on it

3.      Select “Create New Account” on top left

4.     Verify the Hierarchy ID is correct on right, if not correct it

5.      Click on “Rush Card Delivery Information” if card is needed sooner than 5-8 business days

6.      Confirm Account Holder Type “Individual” or “Department” on left

7.      Select Type or Employee

  • No Employee = Creating card only, no access to PaymentNet for cardholder
  • New Employee = Creating card and granting access to PaymentNet for cardholder
  • Existing Employee = Cardholder already has login for PaymentNet and you need to add their user ID

8.      Fill out rest of this page and click “Continue”

9.      Fill out Controls page and click “Continue”

10.  Complete MCC Group Controls page and click “Save”

11.    Card will be delivered within 5-8 business days unless you selected the rush option.


Contact J.P. Morgan Client Application Support at 1-855-886-7638 (ccs.cas.support@jpmchase.comfor password reset, login, and navigation assistance for PaymentNet.

Application & support materials

Cardholder Application: English

Cardholder Application: French

Application Guide


Submit applications by email to 
CCS-Account-Services@chase.com.

If you have any questions, please contact your program coordinator.