3 min read
Key takeaways
- J.P. Morgan earned a total of 22 Greenwich Excellence award recognitions in Europe
- Only bank to achieve the distinction of Cash Management Quality Leader in the UK and earned distinction of Excellence in 13 categories for Cash Management in Europe
- Quality leader in all three Foreign Exchange categories: Service, Trading and Sales
J.P. Morgan Payments has been recognized in the 2024 Greenwich Leaders Europe benchmarking survey as the outright quality leader for Large Corporate Cash Management supporting firms in Europe and the outright quality leader for the UK. In addition, J.P. Morgan Payments achieved the distinction of Excellence in 13 categories including Ease of Doing Business and Innovation.
These accolades follow the recent recognition of J.P. Morgan Payments as the #1 market penetration leader and the outright quality leader for Large Corporate Cash Management supporting U.S. firms.
J.P. Morgan Payments was recognized as quality leader in European Foreign Exchange across all categories and in European Large Corporate Banking, J.P. Morgan was recognized as outright quality leader and earned 9 Excellence Awards.
“These awards are a testament to the valued solutions, innovations and services that we deliver to clients—across multiple regions—every day. Our leadership in cash management innovation and our co-creation mindset continues to help our clients diversify and thrive in a rapidly evolving landscape.”
Shahrokh Moinian
Head of EMEA Payments, J.P. Morgan
Excellence in European Large Corporate Cash Management
For Large Corporate Cash Management, J.P. Morgan Payments earned the distinction of Ease of Doing Business, Innovation (sole recipient), Digital Platform Security Capabilities (sole recipient), International Product Capability, Quality of Advice, Frequency of Contact, Timely Follow-Up, Accuracy of Operations, Real-Time Insights and Analytics on Payments and Receivables, Real-Time Execution of Payments, Digital Platform Design, Digital Platform Functionality, and Integration with Corporate IT Systems.
“We are thrilled to be recognised by Coalition Greenwich as the continued #1 quality leadership for cash management in Europe and the UK , and to have earned 13 Greenwich Excellence awards, including innovation, real-time payments, digital platform design and international product capability. It’s an honour to serve our clients and to share in this celebration with my colleagues.”
Sara Castelhano
Co-Head EMEA Payments and Commerce Solutions, J.P. Morgan Payments
Excellence in European Corporate Foreign Exchange
J.P. Morgan Payments was also recognized as a quality leader for European Corporate Foreign Exchange in all three categories: Foreign Exchange Service, Foreign Exchange Trading and Foreign Exchange Sales.
“We are honored to receive European Foreign Exchange Quality Leader awards in all three categories, recognizing our commitment to simple global scalable solutions that help clients move money as conveniently as possible in over 120 currencies.”
Gayathri Vasudev
Global Head of Cross-Currency Payments, J.P. Morgan
Excellence in European Large Corporate Banking
The firm received accolades within the European Large Corporate Banking category, including being the sole recipient in Quality, as well as Knowledge of Transaction Banking Needs and Overall Digital Experience (Digital Category).
In addition, Greenwich Excellence awards were received in: Ease of Doing Business, Effective Senior Management Support, Timely Follow-Up, Coordination of Product Specialists, Proactive Provision of Advice, and Ability to Streamline KYC Processes.
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Methodology
Coalition Greenwich conducted 849 interviews with financial officers (e.g., CFOs, finance directors and group treasurers) at corporations and financial institutions with sales in excess of €500 million, including 345 with sales of at least €2 billion. An additional 931 interviews were conducted with corporate decision-makers for cash management, including 382 with sales of at least €2 billion.
In addition, 175 interviews were conducted with decision-makers for foreign exchange, mainly treasurers. Interviews were conducted throughout Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom. Interviews took place from July to December 2023. Subjects covered included bank credit capabilities, domestic and cross-border advisory capabilities and quality of institution and relationship management. Cash management and foreign exchange capabilities were examined in separate interviews with corporate treasurers.
