Michelle Maratto
Vice President, Cyber Advisory
Sana Hashmat
Associate, Cyber Advisory
In an increasingly digital world, products and services of all kinds have made the move online. As such, the rise in cybercrime is an alarming trend. From mom and pop shops to large corporations, no entity is immune to the threats posed by cybercriminals. But what are the reasons behind this surge in cybercrime, and what practical steps can business owners take to ensure their accounts and assets remain secure? Let’s get into it.
Several factors are contributing to the rise in cybercrime. Firstly, the increasing reliance on digital platforms for business operations has expanded the attack surface for cybercriminals. The accelerated digital transformation of recent years pushed businesses to adopt remote work and online services at an unprecedented rate. Rapid technological shifts can often result in insufficiently secured systems and processes, making businesses vulnerable to attacks.
The sophistication of cybercriminals has also grown. They use advanced techniques, such as phishing, ransomware, social engineering and now artificial intelligence (AI) to exploit weaknesses in both technology and human behavior. These methods are constantly evolving, making it challenging for businesses to stay ahead of potential threats.
Lastly, the lucrative nature of cybercrime has attracted a growing number of perpetrators. The global cost of cybercrime is projected to reach $23.84 trillion annually by 2027.1 This immense financial incentive drives cybercriminals to develop even more effective and damaging strategies.
Many small businesses remain woefully underprepared for the current cyber environment in which we operate. As cybercriminals go where it’s easiest, it’s important for smaller businesses to invest in their defense before being impacted.
Given the growing threat of cybercrime, businesses must take proactive measures to safeguard their accounts and assets. Here are some key strategies to consider:
Establish comprehensive cybersecurity policies that outline best practices for employees. These policies should cover password management, data protection and acceptable use of company resources. Regularly review and update these policies to address emerging threats and ensure they remain relevant.
Human error is often the weakest link in cybersecurity. Conduct regular training sessions to educate employees about the latest cyber threats and how to recognize them. Encourage a culture of vigilance where employees feel comfortable reporting suspicious activities without fear of retribution.
Enforce the use of strong, unique passwords for all business accounts. Passwords should be long and complex and include a mix of letters, numbers and special characters. Additionally, implement MFA to add an extra layer of security. MFA requires users to provide two or more verification factors to gain access to an account, significantly reducing the risk of unauthorized access.
Ensure that all software and systems are regularly updated to the latest versions. Updates often include security patches that address vulnerabilities exploited by cybercriminals. Automate updates where possible to minimize the risk of oversight.
Perform regular security audits to identify and address vulnerabilities in your systems. These audits should include penetration testing, vulnerability assessments and risk analysis. Use the findings to strengthen your cybersecurity posture and mitigate potential risks.
Regularly back up all critical business data to a secure, offsite location. In the event of a cyberattack such as ransomware, having recent backups can ensure that you can quickly restore your data without paying a ransom. Test your backup and recovery processes periodically to ensure they work effectively.
Invest in advanced security technologies to protect your business from cyber threats. This includes firewalls, intrusion detection systems, antivirus software and encryption. These tools can help detect and prevent cyberattacks, providing an additional layer of defense.
Implement network monitoring tools to continuously analyze network traffic for unusual activities. Early detection of suspicious behavior can help you respond quickly to potential threats and minimize damage. Establish clear protocols for responding to detected threats to ensure a swift and effective response.
With remote work now commonplace, securing remote access to your business network is crucial. Use virtual private networks (VPNs) to encrypt data transmitted between remote workers and your network. Ensure remote devices are protected with up-to-date security software and that employees follow best practices for securing their home networks.
Prepare for the possibility of a cyberattack by developing a comprehensive incident response plan. This plan should outline the steps to take in the event of a breach, including how to contain the attack, assess the damage and restore affected systems. Regularly test and update the plan to ensure its effectiveness.
As technology advances, so do the methods employed by cybercriminals. AI and deepfake technology have emerged as significant threats in the realm of cybercrime. AI can be used to automate and enhance cyberattacks, making them more efficient and harder to detect. For instance, AI-driven phishing attacks can generate highly convincing emails that are personalized for specific targets, increasing the likelihood of success.
Deepfake technology, which involves creating realistic but fake audio and video content, poses a unique threat. Cybercriminals can use deepfakes to impersonate business executives or other trusted individuals, tricking employees into divulging sensitive information or authorizing fraudulent transactions. To combat these sophisticated threats, businesses must stay vigilant and adopt advanced cybersecurity measures that can detect and mitigate AI-driven attacks and deepfake content.
Overall, the rise of cybercrime presents a significant threat to businesses of all sizes. However, by implementing robust cybersecurity measures and fostering a culture of vigilance, you can significantly reduce the risk of falling victim to cyberattacks. Prioritize the protection of your business accounts and assets by staying informed about the latest threats and continuously improving your security practices. Remember, cybersecurity is not a one-time effort but an ongoing commitment to safeguarding your business in an ever-evolving digital landscape.
World Economic Forum, "2023 was a big year for cybercrime - here's how we can make our systems safer." (January 2024)
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