To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth (for individuals), and any other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
J.P. Morgan Securities LLC (“JPMS” or the “Firm”) is a subsidiary of JPMorgan Chase & Co. JPMS is a broker/dealer registered with the Securities and Exchange Commission (“SEC”) and is a member of the New York Stock Exchange, Financial Industry Regulatory Authority (“FINRA”), and the Securities Investor Protection Corporation (“SIPC”). JPMS’ obligations and securities sold, offered, or recommended by JPMS are not deposits and are not insured by the Federal Deposit Insurance Corporation (“FDIC”). JPMS is not a bank and is a separate legal entity from its bank or thrift affiliates. The obligations of JPMS are not obligations of its bank or thrift affiliates (unless explicitly stated otherwise), and these affiliates are not responsible for securities sold, offered, or recommended by JPMS. JPMS’ bank or thrift affiliates may be lenders to issuers of securities that JPMS underwrites, in which case proceeds of offerings underwritten by JPMS may be used for repayment of such loans, and you should refer to the disclosure documents relating to particular securities for discussion of any such lending relationships. JPMorgan Chase Bank, N.A. (the “Bank”) is a wholly-owned subsidiary of JPMorgan Chase & Co. The FDIC does not insure money invested in securities even if the securities are purchased at an insured bank. The obligations of the Bank are not obligations of its thrift affiliates (unless explicitly stated otherwise).
The Federal Reserve and the SEC require that we obtain your consent before we can share nonpublic customer information with or obtain such information from our bank or thrift affiliates, including their credit evaluation of you. Unless and until you notify us in writing to the contrary, you shall be deemed to have consented to the disclosure of nonpublic information between us and our bank or thrift affiliates, to the extent permitted by law.
As part of our compliance with applicable laws and regulations, certain telephone lines in our sales and trading departments will be recorded. Please note that these recordings may be made with or without the use of a spoken warning, tone, or similar notification.
As a condition to JPMS’ acceptance of your instructions, you represent that you will, and undertake to, comply with and fulfill all of your obligations under applicable laws and regulations (including, in particular, those relating to short sales) and will not breach such applicable laws or regulations. You also agree to provide us promptly with all information necessary for us to perform our obligations under applicable laws and regulations. Specific additional provisions that apply when trading on certain markets will be included on http://www.jpmorgan.com/pages/disclosures from time to time.
When handling your orders, J.P. Morgan Securities (Asia Pacific) Limited (“JPMSAPL”) will take all reasonable steps to provide execution on best available terms under the Hong Kong Code of Conduct for Persons Licensed by or Registered with the Securities and Futures Commission.
Where you give your order to JPMS for execution by JPMSAPL in Asia markets, you hereby authorize JPMS to send your specific trade instructions (e.g., “not held” or the execution capacity in which JPMSAPL and/or its affiliates may fill your order) for and on your behalf to JPMSAPL. JPMSAPL will endeavor to execute your orders in Hong Kong listed equities as your agent unless JPMSAPL and/or JPMS reasonably understand your instructions otherwise whereupon JPMSAPL may endeavor to arrange for an affiliate of JPMSAPL to act as the principal to your order. Where JPMSAPL is unable to complete the full execution of your order as your agent, any residual part of your order which could not be completed as agent may be completed by an affiliate of JPMSAPL as principal. In such circumstances, JPMSAPL and/or its affiliates will endeavor to notify you of the residual portion that is filled as principal.
With respect to your orders for execution by JPMSAPL outside Hong Kong, unless JPMSAPL and/or JPMS reasonably understand your instructions otherwise, you consent to JPMSAPL and/or its affiliates filling or otherwise facilitating your order (or part of your order) as principal in accordance with the laws, regulations, rules, and customary market practices (including with respect to the execution capacity in which JPMSAPL and/or its affiliates may fill your order) of the applicable market. In such circumstances, JPMSAPL and/or its affiliates will endeavor to notify you of the residual portion that is filled as principal.
JPMS is a member of SIPC. Clients may obtain information about SIPC, including the SIPC brochure, by contacting SIPC at www.sipc.org or (202) 371-8300.
BrokerCheck provides investors with the ability to research the professional backgrounds, business practices, and conduct of FINRA-registered brokerage firms and brokers. In connection with this program, investors may call the BrokerCheck Hotline at (800) 289-9999 and visit the FINRA website at http://brokercheck.finra.org. An investor brochure that includes information describing the FINRA BrokerCheck Program is available from either of these sources.
JPMS may pay from time to time for certain order flow in the form of discounts, rebates, reductions of fees, or credits. As a result of sending orders to certain trading centers or broker-dealers, JPMS may receive payment for order flow in the form of direct payments, discounts, rebates, reductions of fees, or credits. Under some circumstances, the amount of such remuneration may exceed the amount that JPMS is charged by such trading centers. These practices do not alter JPMS’ policy to route customer orders to the trading center where it believes clients will receive the best execution, taking into account, among other factors, price, transaction cost, volatility, market depth, quality of service, speed, and efficiency.
JPMS requests that you do not send us a list of personnel who are authorized to place orders. JPMS defers to your internal controls to ensure that personnel who contact us to place orders are properly authorized to enter into the transactions they request.
When handling an order of 500 contracts or more on your behalf, JPMS may solicit other parties to execute against your order and may thereafter execute your order using the International Securities Exchange’s (“ISE”) Solicited Order Mechanism. This functionality provides a single-price execution only so that your entire order may receive a better price after being exposed to the ISE’s participants but will not receive partial price improvement. For further details on the operation of this Mechanism, please refer to NASDAQ ISE Rule 716(d), available at https://listingcenter.nasdaq.com/rulebook/ise/rulefilings.
When handling an option order of 500 contracts or more on your behalf, JPMS may buy or sell a hedging stock, security futures, or futures position following receipt of the option order but prior to announcing the option order to the trading crowd. The option order may thereafter be executed using the tied hedge procedures of the exchange on which the order is executed. These procedures permit the option order and hedging position to be presented for execution as a net-priced package subject to certain requirements. For further details on the operation of the procedures, please refer to the exchange rules for tied hedge orders, including CBOE Rule 6.74.10, available at https://markets.cboe.com/us/options/regulation/.
In order to properly represent orders entered on exchanges, JPMS is required to indicate whether public customer orders are “Professional Orders.” To comply with this requirement, JPMS is required to review its customers’ activity on at least a quarterly basis to determine whether orders that are not for the account of a broker or dealer should be represented as Professional Orders. Under circumstances where JPMS identifies a customer who has placed an average of more than 390 orders in listed options per day during any month of a calendar quarter, JPMS will represent that customer’s orders as Professional Orders within five (5) days of the next calendar quarter. If, during a quarter, an exchange identifies a customer for which orders are not being represented as Professional Orders but that has averaged more than 390 orders per day during a month, the exchange will notify JPMS, and JPMS will be required to change the manner in which it is representing the customer’s orders within five (5) days.
Additionally, broker-dealers that route listed option orders to JPMS have an obligation to review such order flow and appropriately designate customer orders as Professional Orders.
Under CBOE Rule 6.1A(j), Nasdaq Rule 4631 and FINRA Rule 2265, JPMS may not accept an order from a customer for execution during extended trading hours (as defined therein) without disclosing the potential risks involved in such extended-hours trading, such as:
JPMS offers a variety of electronic order execution services, including algorithmic trading strategies (e.g., volume-weighted average price (“VWAP”) trading strategies), smart order routing technology (“SOR” or, collectively with algorithmic trading strategies, “Algorithms/SOR”), and alternative trading systems (JPM-X and JPB-X). One or more of these electronic order execution services may be used in the execution of your order even where you utilize the expertise of a JPMS professional.
In keeping with its regulatory obligations to maintain reasonable risk management controls, JPMS has no obligation to accept, execute, or cancel all or any part of an order that you seek to execute or cancel through JPMS. JPMS, in its discretion, may reject all or any part of an order, whether routed to a market center for execution via JPMS-provided or sponsored access or routed to a JPMS system, desk, or trader for handling.
When an algorithmic trading strategy or SOR is used in the handling of your order, the algorithmic trading strategy or SOR, depending on your particular trading execution objective, generally breaks your order into smaller orders over the specified time period and routes these smaller orders to one or more national securities exchange, alternative trading system, internal engine for matching against principal interest, and/or other venue, according to the strategy’s or technology’s imbedded routing logic (algorithmic or SOR-generated orders are referred to herein, collectively as “Algorithms/SOR Orders”). With the exception of certain types of order flow and/or order instructions, Algorithms/SOR Orders will be routed to an internal engine for matching against principal interest, JPM-X, and/or JPB-X for matching opportunities before being routed to outside venues for execution. In addition, some users of JPMS’ trading services also have the capability to send orders and conditional orders (“Firm/Conditional Orders”) directly to JPM-X or to direct the Algorithms/SOR to route conditional orders to JPB-X. Customer orders routed to an internal engine for matching against principal interest, JPM-X, or JPB-X are subject to JPMS’ policies and procedures regarding best execution (including the consideration given to price, transaction cost, and other factors associated with execution quality) in the same manner and to the same extent as other orders executed by JPMS on other execution venues.
JPM-X is designed to execute orders at the national best bid or offer or better based on price/tier/time priority. This means that of two equally priced orders, the one that is in the higher priority tier will take priority regardless of the time it was submitted to JPM-X. Firm/Conditional Orders in JPM-X are assigned to order flow types, which are grouped into tiers. You may participate in more than one tier, depending upon the order flow types to which your Firm/Conditional Orders are assigned by JPMS. The JPM-X order book is tiered based on order flow type in the following priority:
JPB-X is designed to execute orders at a VWAP (for orders designated as VWAP Price Match orders) or the close price (for orders designated as Close Price Match orders). Firm/Conditional Orders in JPB-X are assigned to order flow types, which are grouped into tiers. The JPB-X order book is tiered based on order flow type in the following priority (the tier and order flow designations correspond to the designations used for JPM-X to avoid confusion on the part of JPMS clients that use both JPM-X and JPB-X):
There is no I-2, P-2, I-4 / ELP, or I-5 flow in JPB-X.
JPMS reserves the right to review and add, remove, or revise an order flow type or tier assignment in JPM-X or JPB-X at any time.
You may opt out of executing in JPM-X and/or JPB-X altogether or executing against one or more of the JPM-X or JPB-X order flow types (i.e., sub-tiers) or tiers to meet your specific trading needs. You can identify order flow type or tier restrictions (i) on an order-by-order basis in the Firm/Conditional Order instructions submitted to JPMS or (ii) by contacting your JPMS sales representative with respect to a subset of Firm/Conditional Orders or all order flow. In addition, JPMS may further limit the order flow types or tiers with which your Firm/Conditional Orders interact based on your trading objectives, consistent with your order instructions; accordingly, you may be prevented from interacting with an order flow type or tier with which you have not opted-out of interacting.
You may opt out of having your orders routed to any venue whose quotes are not protected under Regulation NMS (which may include, e.g., an alternative trading system (such as JPM-X or JPB-X, as discussed above), an electronic liquidity provider from which JPMS receives indications of interest, or another broker-dealer) by instructing your JPMS sales representative. You may opt into interacting with an internal engine for matching against principal interest by contacting your JPMS sales representative. An instruction to opt out of interacting with one or more order flow types or tiers in JPM-X or JPB-X will not cause JPMS to restrict the routing of your orders to any venue by SOR.
JPMS offers an alert service, Block Watch, that can be used to notify you, your electronic coverage team, and/or your high-touch coverage team when one of your live, electronic low-touch orders matches contra-liquidity represented by a “natural” indication of interest (IOI) published by the JPMS high-touch desk. JPMS will designate an IOI as “natural” to represent interest on an agency basis (i.e., customer order in hand) or interest on a principal basis that is being or was established in connection with the facilitation of a customer order (e.g., unwinding or hedging client generated activity or, to the extent permitted and in compliance with any conditions imposed by service providers, building inventory to meet expected customer demand), including the facilitation of clients’ listed option orders and certain over-the-counter equity derivatives, or the execution of a client’s order on a riskless principal basis.
JPMS is not obligated to act upon alerts triggered by such services. You may opt into Block Watch, configure parameters used to trigger alerts, and identify alert recipients by contacting your JPMS sales representative.
If you wish to opt out or in, in whole or in part, or have any questions concerning the manner in which your orders are handled by JPMS, please contact your JPMS sales representative.
The Algorithms/SOR, at its own direction or the direction of JPMS clients, can send messages indicating trading interest (“Algorithms/SOR Conditional Orders”) to seek liquidity in more than one destination (including JPM-X and JPB-X) simultaneously, without the risk of overfill. In addition, certain JPMS clients may route conditional orders directly to JPM-X (“Direct Conditional Orders”) to find potential trading interest.
When the Algorithms/SOR or a JPMS client (“User 1”) submits a conditional order to JPM-X and JPM-X detects a match between the conditional order and contra interest (either a firm order or another conditional order) submitted by the Algorithms/SOR or a JPMS client (“User 2”), JPM-X will send a firm-up invitation to User 1 (and, if the contra interest is another conditional order, User 2). User 1 (and, if the contra interest is another conditional order, User 2) will have two (2) seconds to respond to the firm-up invitation with a firm order. Conditional orders are assigned to the same JPM-X tier as any firm order of the same order flow type, and all crossing preferences determined by a user apply to the user’s firm orders and conditional orders. Within the JPM-X book, firm orders have priority over conditional orders at a given price level, and immediate-or-cancel (“IOC”) orders can never be executed against a conditional order, even if an IOC order meets the parameters of a conditional order. JPMS logs details regarding conditional orders (including information regarding firm-up invitations sent, firm orders received, and execution quantities) within JPM-X system files that can be reviewed by JPMS to assess whether clients have engaged in systematic behavior resulting in a materially negative impact to the operation of JPM-X or to other users, as evidenced by, e.g., a low firm-up rate in response to firm-up invitations, and consequently should be permitted to continue to submit conditional orders. By default, (i) the Algorithms/SOR can submit conditional orders to JPM-X and (ii) firm orders resting in the JPM-X book are eligible to be matched with conditional orders. Clients can opt out of (i) the submission of conditional orders on their behalf and/or (ii) having their firm orders resting in the JPM-X book be matched with conditional orders. Clients can opt out in whole or in part (with respect to a subset of Firm/Conditional Orders or all Firm/Conditional Orders) by contacting their JPMS sales representatives.
Only Algorithms/SOR Conditional Orders, not Direct Conditional Orders, are routed to JPB-X. Algorithms/SOR Orders are only routed to JPB-X as the result of a match of Algorithms/SOR Conditional Orders. JPB-X fills Algorithms/SOR Orders crossed by JPB-X at either a VWAP calculated by JPB-X after a five-minute match period (for VWAP Price Match orders) or the official closing price as determined by the closing auction at the security’s primary exchange (for Close Price Match orders). JPMS reserves the right to limit or prohibit a client’s use of conditional orders at JPMS’ discretion if JPMS detects systematic behavior resulting in a materially negative impact to the operation of JPB-X or to other users as evidenced by, e.g., a high cancellation rate or, with respect to orders designated for VWAP Price Match, high VWAP slippage of the client’s algorithmic orders. By default, the Algorithms/SOR can submit conditional orders to JPB-X. Clients can opt out of the submission of conditional orders on their behalf. Clients can opt out in whole or in part (with respect to a subset of conditional orders or all conditional orders) by contacting their JPMS sales representatives.
Conditional orders and firm-up invitations are handled on an automated basis and are not disseminated to any other users, third-parties, or personnel outside of Electronic Client Solutions, although compliance, regulatory management, middle office, and technology personnel may access this information for their assigned compliance or operational purposes.
Conditional orders submitted to venues other than JPM-X are executed in accordance with the rules of such venues. If you have any questions concerning conditional orders, please contact your JPMS sales representative.
For more information regarding JPM-X, please refer to JPM-X’s Form ATS-N or FAQs, available at http://www.jpmorgan.com/ecs. For more information regarding JPB-X, please refer to JPB-X’s Form ATS-N, available at the above link, or FAQs, available upon request.
JPMS is dedicated to seeking best execution of your orders and providing transparency when working your orders or hedging against market risk from facilitating them. We may receive orders from you for single stocks or a basket of securities whereby we agree that JPMS will execute in a principal capacity all or a portion of the order at a guaranteed price. That price may be based on an independent benchmark such as VWAP or the official closing price for the security/ies comprising the basket. In addition, from time to time you may ask JPMS to bid on a program order with the understanding that if our bid is accepted, we will execute the program as principal on the agreed-upon terms.
Prior to the execution of a guaranteed price order or in contemplation of winning a bid, JPMS may establish a hedge through single or multiple trades that serve to offset our market risk associated with facilitating these transactions. This hedge will usually involve principal trades (possibly throughout the day) in the same security or in a related derivative instrument on the same side of the market as your order.
JPMS makes every reasonable effort to minimize the market impact of its hedging. Nevertheless, such activity may ultimately affect the agreed guaranteed benchmark price. Similarly, where JPMS does not win a bid, but engages in principal hedging activity before the bid is awarded, such activity could affect the execution price of your order with the broker-dealer that is awarded the bid. Please contact your JPMS sales representative if you would like to discuss JPMS’ hedging strategies.
JPMS makes every reasonable effort to facilitate your guaranteed price orders but may not execute such orders fully or at all under certain circumstances (e.g., a primary exchange’s failure to publish a close price, the inclusion of a security on JPMS’ restricted list, a trading or regulatory halt, or another regulatory restriction such as a price test under SEC Rule 201). In addition, orders directed to the Guaranteed Market-on-Close Facility may be routed by JPMS on an agency basis to an external venue, which may not execute the order fully or at all. Please contact your JPMS sales representative if you would like to discuss JPMS’ handling of guaranteed price orders.
SEC Rule 15c3-5 requires broker-dealers that access or provide access to exchanges or alternative trading systems to establish, document, and maintain a system of risk management controls that are reasonably designed to manage the financial, regulatory, and other risks in connection with market access. JPMS has developed controls that may pause or reject select orders that exceed certain pre-determined risk parameters. For certain paused orders, JPMS will determine if it is appropriate to send the orders to the market based upon a variety of factors, including, but not limited to, order size, price, and volume considerations.
In the normal course, JPMS accepts and facilitates customer block orders, including block orders in single stocks, baskets of securities, and derivatives. JPMS may trade principally at prices that would satisfy a customer block order where such transactions are unrelated (e.g., as a result of information barriers) to the customer block order. Under certain circumstances, JPMS may also engage in bona fide hedging or positioning activity to reduce the market risk associated with the facilitation of a customer block order. Such trading activity may impact the execution price of the customer block order. JPMS, however, will use reasonable efforts to avoid or minimize any such impact and to obtain the best possible execution for the customer block order.
If you have any questions about this matter, or wish to discuss it further, please contact your JPMS sales representative.
If a client designates an order for an institutional account (an “institutional order”) as “not held” or does not designate the order as “held” or “not held,” JPMS will handle the order on a “not held” basis. If a client designates an institutional order as “held,” JPMS may reject the order.
We believe that handling an institutional order on a “not held” basis allows us to “work” clients’ orders using our judgment and discretion as to the price at which, the time when, or the manner in which such orders will be represented on, exposed to, or executed by a venue to achieve a high quality execution.
We appreciate the ongoing dialogue with our clients concerning the handling of their orders. If you have any questions, or do not wish for your orders to be handled in the above-referenced fashion, please contact your JPMS sales representative.
For purposes of JPMS’ reporting under SEC Rule 605, “not held”-designated IOC orders may be deemed to be covered orders. For purposes of JPMS’ reporting under amended SEC Rule 606, effective January 18, 2019, “not held”-designated IOC orders would be reflected in JPMS’ reports for “not held” orders under Rule 606(b)(3) rather than its reports for “held” orders under Rule 606(a). Any customer of JPMS may request, free of charge, information on any of the customer’s orders routed for execution by JPMS in the six months prior to the request. Specifically, any customer may request the identity of the venue to which any of the customer’s orders was routed for execution, whether the order was a directed or non-directed order, and the time of any resulting transaction. In addition, hard copies of JPMS’ quarterly order routing reports prepared pursuant to SEC Rule 606 are available free of charge upon request.
JPMS’ policy on net trades defines a “net trade” as a principal transaction in which JPMS, as a market maker or block positioner, after having received an order from a customer to buy (sell) an equity security, purchases (sells) the equity security at one price from (to) another broker-dealer or another customer and then sells to (buys from) the original customer at a different price. On occasion, JPMS, as a registered market maker or block positioner, may execute your orders as principal on a net basis, as described above. In such cases, the trade price reflected on the confirmation will be the net price of the trade.
In addition, JPMS may route your orders as agent to another broker-dealer that may execute your orders as principal on a net basis, as described above. In such cases, the trade price reflected on JPMS’ confirmation to you will be the gross price of the trade (exclusive of any JPMS commissions, mark-ups, and mark-downs).
If you have no objection to JPMS executing orders on a net basis, as described above, you need not respond to this disclosure. If you prefer that JPMS not execute your orders on a net basis, please contact your JPMS sales representative.
JPMS uses certain service providers to advertise executions and indications of interest (“IOIs”). Indications of interest are expressions of trading interest that contain one or more of the following elements: security name, side of the market, size, and/or price. When publishing IOIs, JPMS will adhere to the guidance issued by regulators and service providers, including the manner in which JPMS will designate an IOI as a “natural” IOI. JPMS will designate an IOI as “natural” to represent interest on an agency basis (i.e., customer order in hand) or interest on a principal basis that is being or was established in connection with the facilitation of a customer order (e.g., unwinding or hedging client generated activity or, to the extent permitted and in compliance with any conditions imposed by service providers, building inventory to meet expected customer demand), including the facilitation of clients’ listed option orders and certain over-the-counter equity derivatives, or the execution of a client’s order on a riskless principal basis. You may opt out of JPMS advertising your executions and/or publishing IOIs based on your trading interest, to the extent it is represented by JPMS on an agency basis, by contacting your JPMS sales representative.
Indications of Interest and Advertising JPMS uses certain service providers to advertise executions and indications of interest (“IOIs”). Indications of interest are expressions of trading interest that contain one or more of the following elements: security name, side of the market, size, and/or price. When publishing IOIs, JPMS will adhere to the guidance issued by regulators and service providers, including the manner in which JPMS will designate an IOI as a “natural” IOI. JPMS will designate an IOI as “natural” to represent interest on an agency basis (i.e., customer order in hand) or interest on a principal basis that is being or was established in connection with the facilitation of a customer order (e.g., unwinding or hedging client generated activity or, to the extent permitted and in compliance with any conditions imposed by service providers, building inventory to meet expected customer demand), including the facilitation of clients’ listed option orders and certain over-the-counter equity derivatives, or the execution of a client’s order on a riskless principal basis. You may opt out of JPMS advertising your executions and/or publishing IOIs based on your trading interest, to the extent it is represented by JPMS on an agency basis, by contacting your JPMS sales representative.
Rule 611 of Regulation NMS (“Reg NMS”) (commonly known as the Order Protection Rule) establishes intermarket price protection against trade-throughs for all NMS stocks, as defined by Reg NMS, by requiring broker-dealers to attempt to access any better priced protected quotes on automated trading centers when executing at prices that would trade through those protected quotes. (An automated trading center is one that can, among other things, immediately and automatically respond to an immediate-or-cancel order and update its quotes. A protected quote is one that is displayed by an automated trading center, is disseminated pursuant to an effective national market system plan, and is the best bid or best offer on that automated trading center.)
Rule 611 contains a number of exceptions, which are designed to make the rule’s intermarket price protection as efficient as possible. One of those exceptions is referred to as the Intermarket Sweep Order (“ISO”) exception. An ISO is a limit order for an NMS stock that is identified with an ISO designation when routed to an automated trading center and, simultaneously with the routing of that limit order, is accompanied by one or more additional limit orders (also marked as ISOs) that will execute against the protected quotations on those automated trading centers. The ISO designation alerts the receiving automated trading center that the order sender itself is executing against any better priced protected quotations at other automated trading centers.
A broker-dealer is obligated to send ISOs when the price of a transaction between the broker-dealer and a customer, or a transaction between two or more customers, is outside of the current national best bid and offer (“NBBO”) for the NMS stock. If, after sending ISOs to other automated trading centers and receiving fills / partial fills back (or receiving no response after a reasonable period of time), there are still shares of the order left to be executed, the broker-dealer can then execute the remainder at the original order price.
A trade for which the ISO exception is being used can be executed in two different ways:
Under the print-and-sweep approach, the broker-dealer would complete the customer’s order at the time the ISOs are routed and would take any subsequent ISO fills into its inventory. Under the sweep-and-print approach, the customer would receive the benefit of any better prices obtained by the ISOs.
In general, JPMS will adopt a sweep-and-print approach (as described above) when executing your orders, which means that any better-priced fills will be allocated to your order. JPMS’ equities trading desks, however, may use a print-and-sweep approach for its order flow. If you have no objection to JPMS’ decision to use a print-and-sweep approach for ISOs handled by JPMS’ equities trading desks, you need not respond to this disclosure. If you have any questions regarding this approach, please contact your JPMS sales representative.
In the event that JPMS does not receive a response to an ISO within a reasonable period of time, JPMS can consider the ISO to be lost, and any subsequent fills resulting from such lost ISOs will generally be allocated to JPMS’ account and taken into inventory.
Rule 5320 generally prohibits a member firm that accepts and holds a customer order from trading for its own account at terms that would satisfy the customer order, unless the member immediately thereafter executes the customer order at the same or better price than it traded for its own account. Described below are certain exceptions to this rule and an explanation of how JPMS will handle those exceptions. Please note that consistent with existing regulatory guidance, “not held” orders are outside the scope of the rule.
Large orders (orders of 10,000 or more shares with a total value of $100,000 or more), and/or orders from institutional accounts (including, accounts with total assets of at least $50 million) are exempted from the requirements of Rule 5320. JPMS will generally work such orders in accordance with customer instructions. While working such orders, JPMS may trade for its own account at prices that would satisfy the customer order.
JPMS maintains Rule 5320 internal controls known as information barriers between its trading units. The information barriers are designed to prevent one trading unit from having knowledge of customer orders held by a different trading unit. With these barriers in place, one trading unit may hold a customer order while another trading unit, including the market making trading unit, executes an order for a JPMS account that would satisfy the customer order.
If you object to the manner in which we are handling your orders, as described above, please contact your JPMS sales representative.
JPMS may execute certain of your orders on a principal basis unless you opt out of JPMS doing so. JPMS may consider, among other factors, the percentage of your order that already has been executed when deciding whether to execute the remainder of the order on a principal basis; if JPMS routes your order away and then executes the last portion of it on a principal basis, JPMS may benefit from any resulting market impact and subsequent price reversion.
JPMS may also execute certain of your orders on a riskless principal basis. Restrictions or preferences you may have requested with respect to agency orders may not necessarily apply to orders handled by JPMS on a riskless principal basis. Such orders may be assigned to an order flow type for internal (JPMS) flow rather than client flow in JPM-X and/or JPB-X. If you have any questions about the manner in which your orders are handled by JPMS, please contact your JPMS sales representative.
JPMS and its affiliates (collectively, “J.P. Morgan”) comprise a full-service securities firm and a commercial bank engaged in securities trading and brokerage activities, as well as providing investment banking, asset management, financing, financial advisory services, and other commercial and investment banking products and services to a wide range of corporations, institutions, funds, and individuals. J.P. Morgan acts as an investment banker, research provider, investment manager, financier, advisor, market maker, trader, prime broker, transfer agent, lender, custodian, agent, and principal and has direct or indirect interests in the global debt, equity, currency, commodity, and other markets.
As a result, J.P. Morgan may have potential conflicts of interest relating to the exchange-traded fund ("ETF") that you may purchase from or sell to us. In particular, J.P. Morgan may:
J.P. Morgan’s activities described herein could negatively affect the performance of the underlying index and/or the price at which you will be able to transact in your ETF shares in the secondary market. J.P. Morgan’s trading activities will, at times, be contrary to the trading activity of the ETF and/or ETF shareholders. J.P. Morgan’s economic interests (such as long or short positions in the ETF) will, at times, be inconsistent with those of the ETF and/or ETF shareholders. It is also possible that J.P. Morgan activities could result in substantial returns for J.P. Morgan while the value of the ETF shares declines.
Electronic access to JPMS research through J.P. Morgan Markets or other JPMS distribution outlets is subject to the information and privacy terms of the agreements governing these applications, and by accessing JPMS research through third parties such as Bloomberg, FactSet, Thomson Reuters, S&P Capital IQ, etc., you consent to the communication and disclosure on a delayed basis to JPMS (and any of its officers, agents, or employees) of all information and data in respect of your use of JPMS research on these services.
JPMS sales representatives communicate trade ideas to in-house and third-party alpha capture platforms (“ACPs”).
Under certain circumstances, JPMS sales representatives might deem it appropriate to share trade ideas, in whole or in part, with you and other users on one or more ACPs. As a result, trade ideas provided to you through those platforms may also be shared with other customers that participate in those platforms. In addition, as a registered broker-dealer, JPMS reserves the right to review any trade idea submission and reject, close, or modify any such submission.
If you have any questions, or to the extent that you object to the manner in which JPMS is handling the use of trade ideas that are submitted to ACPs, please contact your JPMS sales representative.
JPMS may utilize certain order and trade information to provide market color or trend analyses, both externally and to internal principal or agency trading desks, or to advertise, report on, or enhance the quality of its execution or other services offered to clients. JPMS also may share aggregated information with third parties that provide JPMS with analytics regarding, e.g., its market share and other performance metrics on a client-by-client basis. JPMS believes the above uses of order and trade information are sufficiently anonymized and/or aggregated to protect client strategies. If you have any questions about these practices, please contact your JPMS sales representative.
When choosing destinations for an order, JPMS’ Algorithms/SOR may rely on historical or real-time execution data resulting from other orders routed by the Algorithms/SOR in the same security. A client may opt out of the inclusion of its real-time execution data in the real-time execution data relied upon to route other clients’ orders, in which case real-time execution data resulting from other clients’ orders would not be relied upon to route the client’s orders. JPMS’ Algorithms/SOR may always rely on real-time execution data resulting from a client’s order when choosing destinations for that particular order.
JPMS has corporate policies and procedures in place that strive to provide assurance and confidence that business continuity and contingency plans are adequate to support an unexpected disruption of our information systems and office facilities. The following business continuity control practices are in place:
Our control policies, procedures, and practices have been reviewed, examined, and/or tested by internal and independent auditors.
JPMS has business continuity plans, which have been tested. These plans include off-site facilities for trading, critical investment systems, and operating areas. In addition, call forwarding and other telecommunication services are in place to provide continued communication between JPMS and its clients. The specific details of these plans are confidential for obvious security reasons.
We also have extensive back-up policies, procedures, and processes in place designed to handle recovery activities with minimal interruption in service if a critical system failure should occur. Precautionary measures include the back-up and storage of critical data files on a regular basis on two independent media: disc and tape. Critical back-up tapes are then removed from the primary production site and stored at an off-site facility daily.
The recovery plans, policies, procedures, and practices address events ranging from small events to regional crises. Such events would include damage to or loss of single floors within our facilities, individual computer systems, entire facilities or data centers, and wide scale disruptions which affect both our staff and facilities/systems. JPMS will endeavor to continue business on behalf of its clients on that same business day during any and all events, recognizing that service may be impacted for longer periods depending upon the seriousness of the event.
In the event of a disaster or business disruption, if you are unable to contact your JPMS account representative, please contact the firm on (800) 392-3936 or through any JPMorgan Chase office.
The recovery and business continuity plans of JPMS are subject to modification without notice. Updates will be posted to JPMS websites, and customers may request this information by contacting the number above.
JPMS does not guarantee that for every event or business disruption: (i) such plans will be successfully implemented; or (ii) such plans, if implemented, will be sufficient and appropriate to avoid, deter, or mitigate the event or business disruption. In addition, insofar as JPMS is dependent upon various infrastructures (e.g., transportation, telecommunications, exchanges, industry utilities, etc.), JPMS’ ability to implement its plans may be impacted by issues with these infrastructures.
JPMS intermediates securities transactions effected by its non-U.S. affiliates for or with its U.S. clients when appropriate and in accordance with Rule 15a-6 under the Securities Exchange Act of 1934.
Canadian securities orders from Canadian clients must be placed directly with J.P. Morgan Securities Canada Inc. (“JPMSCI”). JPMSCI is the IIROC Dealer Member affiliate of JPMS.
Client and JPMSCI acknowledge and agree that information relating to Account Transactions of the client is confidential (“Confidential Information”). JPMSCI shall hold such information in strict confidence. Client consents to JPMSCI disclosing Confidential Information: (i) to the extent required by Applicable Law; and (ii) to its affiliates, service providers, and their respective employees, agents, or representatives who require such information.
Client hereby consents to the collection, use, and disclosure of any personal information (within the meaning of applicable provincial/territorial or federal legislation) by or on behalf of JPMSCI, its agents, and employees, and any party by whom services are performed on behalf of the foregoing from time to time. A copy of the J.P. Morgan – Canada Wholesale Policy is available upon request.
In accordance with the above regulation, JPMS makes the following representations:
Alberta
152928 Canada Inc.
c/o Stikeman Elliott LLP
4300 Bankers Hall
888 3rd Street S.W.
Calgary, Alberta T2P 5C5
Attention: President
T:(403) 266-9000 F:(403) 266-9034
British Columbia
152928 Canada Inc.
c/o Stikeman Elliott LLP
666 Burrard Street
Suite 1700, Park Place
Vancouver, British Columbia V6C 2X8
Attention: President
T:(604) 631-1300 F:(604) 681-1825
Manitoba
MLT Aitkins LLP
c/o Aikins, MacAulay & Thorvaldson LLP
30th Floor Commodity Exchange Tower,
360 Main Street
Winnipeg, Manitoba R3C 4G1
Attention: Richard L. Yaffe
T:(204) 957-4670 F:(204) 957-4251
New Brunswick
Stewart McKelvey
Suite 1000, Brunswick House
44 Chipman Hill, P.O. Box 7289, Postal Station A
Saint John, NB E2L 4S6
Attention: C. Paul W. Smith
T:(506) 632-1970 F:(506) 652-1989
Newfoundland
Stewart McKelvey
Suite 1100, Cabot Place
100 New Gower Street, P.O. Box 5038
St. John’s, Newfoundland and Labrador A1C 5V3
Attention: Geoff Brown
T:(709) 722-4270 F:(709) 722-4565
Nova Scotia
Stewart McKelvey
Suite 900, Purdy’s Wharf Tower One
1959 Upper Water Street, P.O. Box 997
Halifax, Nova Scotia, B3J 2X2
Attention: Gavin Stuttard
T:(902) 420-3200 F:(902) 420-1417
Ontario
152928 Canada Inc.
c/o Stikeman Elliott LLP
Suite 5300 Commerce Court West, 199 Bay Street
Toronto, Ontario M5L 1B9
Attention: President
T:(416) 869-5617 F:(416) 947-0866
Prince Edward Island
Stewart McKelvey
65 Grafton Street
P.O. Box 2140, Stn Central
Charlottetown, Prince Edward Island C1A 8B9
Attention: Keith Boswell
T:(902) 892-2485 F:(902) 566-5283
Quebec
152928 Canada Inc.
c/o Stikeman Elliott LLP
1155 René-Lévesque Blvd., 40th floor
Montréal, Quebec H3B 3V2
Attention: Président
T:(514) 397-3000 F:(514) 397-3222
Saskatchewan
McDougall Gauley LLP
1500 – 1881 Scarth Street
Regina, Saskatchewan S4P 4K9
Attention: Michael W. Milani, Q.C.
T:(306) 565-5117 F:(306) 359-0785
Nunavut
Field Law
P.O. Box 1734
House 2436
Iqaluit, NU X0A 0H0
T:(867) 979-0550
Northwest Territory
Field Law
Suite 601
4920 – 52nd Street
Yellowknife, NT X1A 3T1
T:(867) 920-4542
Yukon Territory
Lackowicz & Hoffman
300 – 204 Black Street
Whitehorse, Yukon Territory Y1A 2M9
T:(867) 668-5252
Please feel free to contact your J.P. Morgan sales representative with questions regarding any of the above.
CASL sets forth the requirements for sending any commercial electronic message (“CEMs”) to the electronic address of a person within Canada. Pursuant to CASL, any CEMs sent to you by JPMS are exempt from CASL under the exemption provided for inter-business CEMs.
If you have a complaint about our services or a product, please contact your registered representative. You may want to consider using a method other than email for sensitive information. Acknowledgement of complaints may take place as soon as possible; typically we strive to respond within 5 business days. Decisions regarding complaints may be provided roughly within 90 days of receiving the complaint.
In addition, you may be eligible for Ombudsman for Banking Services and Investments (“OBSI”) independent dispute resolution services when:
For more information about filing a complaint with OBSI, visit http://www.obsi.ca/.
JPMS is delivering this notice to inform you that we are relying on the exemption in section 3A.3 or 3A.4, as applicable, of National Instrument 33-105 Underwriting Conflicts (NI 33-105) from the underwriter conflicts of interest disclosure requirements of NI 33-105 for any distribution to you in the future of an eligible foreign security, as defined in NI 33-105.
If, in connection with a distribution of an eligible foreign security, as defined in Ontario Securities Commission Rule 45-501 Ontario Prospectus and Registration Exemptions or Multilateral Instrument 45-107 Listing Representation and Statutory Rights of Action Disclosure Exemptions, we deliver to you an offering document that constitutes an offering memorandum under applicable securities laws in Canada, you may have, depending on the province or territory of Canada in which the trade was made to you, remedies for rescission or damages if the offering memorandum (including any amendment thereto) contains a misrepresentation, provided that the remedies for rescission or damages are exercised by you within the time limit prescribed by the securities legislation of your province or territory. You should refer to any applicable provisions of the securities legislation of your province or territory for the particulars of these rights or consult with a legal advisor.
This disclosure applies to customer accounts (“Customer”) transacting in Brazilian securities through JPMS. By conducting trades, the Customer will be deemed to have agreed and accepted the terms which are set forth in this disclosure statement.
Where the Customer is an investment advisor, the Customer confirms that it has authority to trade with JPMS on behalf of its advised clients.
Where the Customer is an investment advisor, it has authority, and unless specifically stated otherwise, does make all representations and acknowledges all matters herein on behalf of itself and its advised clients.
Your transactions in Brazilian financial instruments (the “Trades”) will be executed on the Brazilian B3 S.A. – Brasil, Bolsa, Balcão (“B3”) through JPMS and its Brazil brokerage affiliate J.P. Morgan Corretora de Câmbio e Valores Mobiliários S.A. (“Brazil Broker”). With regard to these Trades, the Customer acknowledges and agrees to the following:
This disclosure shall be governed by and interpreted in accordance with the laws of New York. Please contact your J.P. Morgan sales representative if you have any questions regarding this matter.
Under Australian licensing requirements, the provision of financial services to Australian entities generally requires a financial service provider to hold an Australian Financial Services License (“AFSL”) unless an exemption is granted by the Australian Securities and Investments Commission (“ASIC”).
JPMS does not hold an AFSL covering the financial services it provides to you. However, JPMS is exempt from the requirement to hold an AFSL under the Corporations Act 2001 of Australia (the “Act”).
Please note that JPMS is primarily regulated by the SEC, FINRA, and the U.S. Commodity Futures Trading Commission (“CFTC”) under the laws of the United States of America, which differ from Australian laws.
In addition to services provided to you by JPMS, you may receive ancillary services from related J.P. Morgan entities (“Related Entities”) that do not hold an AFSL but operate under similar exemptions and are regulated as follows:
JPMS and the Related Entities understand that you are a wholesale client within the meaning of section 761G of the Act ("Wholesale Client"). JPMS and the Related Entities may only continue to provide you with financial services while you remain a Wholesale Client. Please inform us if you are not a Wholesale Client now or if you cease to be a Wholesale Client at any time in the future.
If you have any questions regarding this notification, please contact your J.P. Morgan sales representative.
We look forward to continuing to provide you with financial services.
Please feel free to contact your J.P. Morgan sales representative with questions regarding any of the above.