From startups to legacy brands, you're making your mark. We're here to help.
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Prepare for future growth with customized loan services, succession planning and capital for business equipment.
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Serving the world's largest corporate clients and institutional investors, we support the entire investment cycle with market-leading research, analytics, execution and investor services.
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Providing investment banking solutions, including mergers and acquisitions, capital raising and risk management, for a broad range of corporations, institutions and governments.
Your partner for commerce, receivables, cross-currency, working capital, blockchain, liquidity and more.
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A uniquely elevated private banking experience shaped around you.
Whether you want to invest on your own or work with an advisor to design a personalized investment strategy, we have opportunities for every investor.
For Companies and Institutions
From startups to legacy brands, you're making your mark. We're here to help.
Serving the world's largest corporate clients and institutional investors, we support the entire investment cycle with market-leading research, analytics, execution and investor services.
Your partner for commerce, receivables, cross-currency, working capital, blockchain, liquidity and more.
Prepare for future growth with customized loan services, succession planning and capital for business equipment.
Providing investment banking solutions, including mergers and acquisitions, capital raising and risk management, for a broad range of corporations, institutions and governments.
For Individuals
A uniquely elevated private banking experience shaped around you.
Whether you want to invest on you own or work with an advisor to design a personalized investment strategy, we have opportunities for every investor.
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Insights by Topic
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We aim to be the most respected financial services firm in the world, serving corporations and individuals in more than 100 countries.
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As required by our regulator, the Financial Conduct Authority (FCA), we provide below details of the volume of complaints we reported to them for the period January to June 2024.
| Firm name: | J.P. Morgan Europe Limited |
| Group: | J.P. Morgan Chase and Co |
| Other firms included in this report: | None |
| Period covered in this report: | 01 January 2024 – 30 June 2024 |
| Brands/trading names covered: | (1) Post Office® card account (2) CHASE® account |
| Product / service grouping | Provision (at reporting period end date) | Number of complaints opened | Number of complaints closed | Percentage closed within 3 days | Percentage closed after 3 days but within 8 weeks | Percentage upheld | Main cause of complaints opened |
Banking and credit cards |
1.82 per 1,000 accounts |
12121 |
12056 |
30% |
70% |
37% |
FCA Category: 'Other general admin / customer service'. Complaints related to the Chase category 'Pending transactions'
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