From startups to legacy brands, you're making your mark. We're here to help.
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Prepare for future growth with customized loan services, succession planning and capital for business equipment.
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Serving the world's largest corporate clients and institutional investors, we support the entire investment cycle with market-leading research, analytics, execution and investor services.
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Providing investment banking solutions, including mergers and acquisitions, capital raising and risk management, for a broad range of corporations, institutions and governments.
Your partner for commerce, receivables, cross-currency, working capital, blockchain, liquidity and more.
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A uniquely elevated private banking experience shaped around you.
Whether you want to invest on your own or work with an advisor to design a personalized investment strategy, we have opportunities for every investor.
For Companies and Institutions
From startups to legacy brands, you're making your mark. We're here to help.
Serving the world's largest corporate clients and institutional investors, we support the entire investment cycle with market-leading research, analytics, execution and investor services.
Your partner for commerce, receivables, cross-currency, working capital, blockchain, liquidity and more.
Prepare for future growth with customized loan services, succession planning and capital for business equipment.
Providing investment banking solutions, including mergers and acquisitions, capital raising and risk management, for a broad range of corporations, institutions and governments.
For Individuals
A uniquely elevated private banking experience shaped around you.
Whether you want to invest on you own or work with an advisor to design a personalized investment strategy, we have opportunities for every investor.
Explore a variety of insights.
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Insights by Topic
Explore a variety of insights organized by different topics.
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Insights by Type
Explore a variety of insights organized by different types of content and media.
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We aim to be the most respected financial services firm in the world, serving corporations and individuals in more than 100 countries.
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INFORMATION ON BANKING OMBUDSMAN
If you do not receive a response within 30 business days from the channels under Level 1, or, if you are not satisfied with the response received, view the next level of escalation.
If you are not satisfied with the response that you receive from the Customer Service Team or if you do not receive a response within 10 business days, you may contact the Office of the Nodal Officer for a speedy investigation and fair resolution of your problem.
You may write to:
Mr. Ramprasadh Kantharaj
J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East,
Mumbai, 400098, India
Phone: +91 22 6157 3000
Email: nodal.officer@jpmorgan.com
You will receive a response within a period of 10 business days from the Nodal Officer Team receiving your complaint.
In the event that you do not receive any response within one month from the date the Bank first received your representation, or if you are dissatisfied with the response given by the Bank, you may write to the Banking Ombudsman.
If customers do not receive a response from us within one month after we have received the complaint, or if they are not satisfied with the reply given by us, they may approach the Banking Ombudsman. The details of the Banking Ombudsman Scheme as well as the contact details of the Ombudsman for respective City or State are available as below.
For the convenience of the customers, following have been displayed on our website:
The nodal officer of the Bank is kept informed on the complaints which are not redressed within one month. The details of the Banking Ombudsman where the complainant can approach are included in the final closure letters/ emails for such cases.
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